"Refunds without reference not supported" If you have a clover terminal, you are on the Rapid Connect Platform. Gingr currently supports the Rapid Connect and First Data North platforms. There are two sets of codes based on your backend platform with CardConnect. Additional comments enclosed in brackets are not part of the response text. The following table shows the response codes that can be generated by CardConnect internally. From here you will see the 'Response Code', you will see below all of the response code descriptions.You will then click on the transaction number on the left to view the transaction details page.Once logged in you'll navigate to the Reporting tab to view recent transactions:.If you are trying to process a payment that comes back declined, you can log in to your CardPointe portal to find out what the specific error is. Another possibility is that you have a firewall blocking access to port 8443 on your computer. This usually happens when the customer does not have a card on file but you requested charging a card on file.
You cannot accept more money than what is listed in the cart. The payment amount can not be greater than the total of the shopping cart You cannot select a zero payment method if no owner is associated with the transaction This is controlled by the setting Require Owner for Transactions found under Admin » Check-Out Options You must assign an owner when purchasing a package
#Tinyterm wrong host full
Invalid payment amount for this transactionĮither select an owner or you must collect the full payment Please choose another payment method or enter a valid payment amount You selected a payment method that does not support $0.00 transactions Please choose a non-credit card payment method if the payment amount is 0.00
Invalid payment method for this payment amount
#Tinyterm wrong host update
You will want to update the customer's profile with this information
No payment amount was entered when submitting payment.Ī payment method needs to be selected from the drop-down menuĪn expiration date, postal code, and CVV are required when saving cards on file This card was already charged for this transaction. If you are receiving this error, contact the Gingr support team. In this article, we provide some of those reasons and identify when to contact Gingr for these errors and when to contact CardConnect directly.īelow are some helpful troubleshooting tips as to why you would receive an error when processing payments in Gingr: ErrorĪn unknown error occurred - New Transaction Card Connect There are various reasons that a Credit Card Processor might produce an error code when processing a credit card.
0 kommentar(er)
